Privacy Policy

Welcome to YouTube Downloader. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our desktop application and services.

1. Information We Collect

1.1 Information You Provide

• Email Address: When you purchase a license, we collect your email address to send license keys and provide customer support.
• Payment Information: Payment data is processed securely through our payment provider (Creem). We do not store full credit card information on our servers.

1.2 Automatically Collected Information

• Device Identifier: A unique hardware-based identifier to bind your license to your device and prevent unauthorized use.
• Hardware Information: Computer name, system GUID, and machine ID for device verification purposes.
• Usage Data: License activation time, last verification time, and trial usage records to manage software licensing.
• IP Address: For security purposes and to prevent abuse of trial periods.

2. How We Use Your Information

We use the collected information for the following purposes:

• License Management: To activate, verify, and manage your software license
• Anti-Piracy Protection: To prevent unauthorized use and trial abuse
• Customer Support: To respond to your inquiries and provide technical assistance
• Service Improvement: To understand usage patterns and improve our software
• Legal Compliance: To comply with applicable laws and regulations

3. Information Storage and Security

3.1 Data Storage

Your information is stored securely in our database using industry-standard encryption. License data is retained for the lifetime of your license and may be kept for legal compliance purposes after license expiration.

3.2 Security Measures

• All data transmissions are encrypted using HTTPS/TLS protocols
• Device identifiers are hashed using SHA-256 for additional security
• Access to our systems is restricted to authorized personnel only
• Regular security audits and updates are performed

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• Payment Processors: We use Creem for payment processing. They receive your email and payment information to complete transactions. Please review Creem's privacy policy for details on how they handle your data.
• Legal Requirements: We may disclose information if required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your data (subject to legal retention requirements)
• License Recovery: Recover your license key by email through our recovery feature
• Device Unbinding: Unbind your license from a device to activate on a new device

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6. Trial Period and Device Tracking

Our software offers a trial period to evaluate functionality before purchase. To prevent abuse:

• We track device identifiers to ensure one trial per device
• Trial records are stored with hardware information and IP addresses
• Trial duration is server-configurable and validated online

7. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our service, you consent to such transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes:

• The "Last Updated" date at the top will be revised
• Material changes will be communicated via email (if you have an active license)
• Continued use of our service after changes constitutes acceptance of the updated policy

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Third-Party Services

Our application may interact with third-party services:

• YouTube: Video content is downloaded directly from YouTube servers. We do not intercept or store this data.
• Payment Gateway (Creem): Handles payment processing with their own privacy practices.

These third-party services have their own privacy policies. We are not responsible for their privacy practices.

11. Data Retention

We retain your information for the following periods:

• Active Licenses: Throughout the license lifetime
• Payment Records: 7 years for tax and legal compliance
• Trial Records: Indefinitely to prevent abuse
• Support Communications: 3 years from last contact

12. Contact Us

We will respond to your inquiry within 30 days of receipt.

13. Your Consent

By using YouTube Downloader, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.